Category Archives: Alerts

Access to Databases and Journals Down

Posted on August 24, 2016 by ebrown

Access to HS/HSL databases and journals are currently down.  We are working to resolve the issue.  The One Search box on the Library’s homepage is still working to access full-text.

Posted in Alerts, Resource Outage, Resources | Comments Off on Access to Databases and Journals Down

RefWorks Service Interruption, Aug. 4, 10-11PM

Posted on August 4, 2016 by ebrown

RefWorks will not be available between 10:00 – 11:00 pm on Thursday, August 4th.

Posted in Alerts, Resource Outage | Comments Off on RefWorks Service Interruption, Aug. 4, 10-11PM

Intermittent Resource Outages Saturday, August 6th & Sunday August 7th

Posted on August 3, 2016 by ebrown

Due to critical system upgrades, the Library will experience intermittent resource outages the weekend of Saturday, August 6th – Sunday, August 7th.  This may cause off-campus access to databases and journals to be down and affect signing into the library … Continue reading →

Posted in Alerts, Announcement, Resource Outage, Uncategorized | Comments Off on Intermittent Resource Outages Saturday, August 6th & Sunday August 7th

ILLiad Service Restored

Posted on July 20, 2016 by ebrown

The ILLiad service used for ordering books and articles not owned by HS/HSL has been restored.

Posted in Alerts, Resource Outage | Comments Off on ILLiad Service Restored

ILLiad Service, Intermittent Problems

Posted on July 20, 2016 by ebrown

The ILLiad service used to order books and articles not owned by the HS/HSL is experiencing intermittent problems due to technical issues.  OCLC is working on this and we will let you know when it is resolved.

Posted in Alerts, Resource Outage | Comments Off on ILLiad Service, Intermittent Problems

Library Databases, Journals, Catalog Down

Posted on June 9, 2016 by ebrown

The HS/HSL is experiencing technical difficulties, our servers at College Park are currently down.  IT is working to resolve the issue, but for now, databases, journals and the library catalog are not working.

Posted in Alerts, Resource Outage | Comments Off on Library Databases, Journals, Catalog Down

Temporary Problems With Off-Campus Access to Databases and Journals

Posted on May 31, 2016 by ebrown

We are experiencing problems with off-campus access to databases and journals.  This issue appears to affecting students. Campus IT is investigating the problem and we will post an update as soon as we know more.  If you are experiencing loss of off-campus access, … Continue reading →

Posted in Alerts, Resource Outage | Comments Off on Temporary Problems With Off-Campus Access to Databases and Journals

Public Computers Unavailable Wed. April 20th, 6AM – 9AM

Posted on April 19, 2016 by ebrown

The HS/HSL public computers will not be available for use from 6AM – 9AM on Wednesday, April 20th to allow for an update and maintenance.  We apologize for the inconvenience.

Posted in Alerts | Comments Off on Public Computers Unavailable Wed. April 20th, 6AM – 9AM

Off-Site Access to Library Resources Unavailable for Some Students

Posted on April 8, 2016 by ebrown

If you have registered for Fall 2016 classes you may not be able to access library resources including journals and databases off-campus.  Campus IT is working to fix the coding error that is causing the problem.  Please contact the IT Help … Continue reading →

Posted in Alerts, Resource Outage | Comments Off on Off-Site Access to Library Resources Unavailable for Some Students

Access to Catalog and Databases Restored

Posted on April 7, 2016 by ebrown

Due to a power failure at College Park, the HS/HSL temporarily lost access to the library catalog and databases.  The power and access have been restored.

Posted in Alerts | Comments Off on Access to Catalog and Databases Restored