In a few days, you will receive an email with a link to a library service quality survey called LibQUAL+®. As we plan for the future of the Health Sciences and Human Services Library (HSHSL), it is important that we understand the perceptions and expectations of our campus community. Your feedback will help us provide the services and resources you need to be successful.

LibQUAL is a survey developed by the Association of Research Libraries to measure library service quality and identify best practices. To date, it has been completed by more than 1 million users at over 1,000 libraries worldwide.

At the HSHSL, we take your feedback seriously. In the past, user input has led directly to improved library study spaces, a more navigable website, additional Wi-Fi hotspots, and more. We are committed to addressing the issues revealed by this survey to the best of our ability.

The survey will run from Feb. 10 to Feb. 28. When you receive the email, please take the time to complete the survey. Your responses will provide essential insights that guide our decisions. As a thank-you for participating, we will donate $2 for each completed survey to the UMB Food Pantry. You may also choose to enter your email address for a chance to win one of five gift bags containing wireless earbuds, notebooks, markers, and UMB/HSHSL swag!