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Enhancing Patient Outcomes Through Clear Health Communication

Are you aware of your patients’ ability to understand and act on the information you give them? Evidence shows that health care providers often overestimate what patients understand. Low health literacy is linked to higher mortality, increased hospitalization and readmission, and poor self-management of chronic disease. This workshop covers the basics of health literacy and clear communication, including practical tools to help you create easy-to-read materials.

Tuesday, March 17, 1-2:30 p.m.
Thursday, April 30, 9-10:30 a.m.

Health Information Resources for Culturally Diverse Patients

Want to improve communication with patients whose native language is not English? In this workshop, you will explore patient education resources, including medical information available in multiple languages. The session also examines how using these resources can improve patient compliance and health outcomes.

Tuesday, March 24, 10-11:15 a.m.
Tuesday, April 21, 1-2:15 p.m.